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Can Inefficient Onboarding Cost You $0.5M/year? (Part 1/5 - Introduction)

 The answer is no, not the onboarding itself. Most likely. But it's a symptom of the more serious underlying problem that can cost you this much - inefficient communication. 

Imagine this: You're starting a new job at a bustling tech company. Excitement buzzes in the air as you dive into your onboarding materials, armed with knowledge and enthusiasm. But as you delve deeper into your tasks, you hit a roadblock. Questions start piling up, and suddenly, what seemed like a smooth onboarding process begins to feel like a maze of confusion. Endless searching in the documentation doesn’t help, and you don’t know who the right person to talk to is. Sending a question to a Slack channel is not an option as you’d feel silly in front of all others when asking for something that seems simple and obvious to them. Ultimately, you might end up spamming various Slack channels every time you have a question, without even checking the documentation or past conversations. Of course, because this approach is terribly inefficient. In trying to alleviate your own inefficiency, you inadvertently create inefficiency for the rest of your team as they have to deal with the same or similar questions over and over again.

If you've ever experienced this scenario, you're not alone. As Sales VPs responsible for guiding your teams to success, you understand the critical importance of efficient onboarding and seamless knowledge-sharing. But what if I told you that these seemingly minor hiccups in communication could be costing your company a whopping $0.5 million a year?

More details coming soon! Stay tuned for the next part... 

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